Our Programs
This is not just about saying 'please' and 'thank you'. In this dynamic and interactive class, you will learn important personal qualities that will help you be successful in your profession. We will cover such topics as handshaking (avoiding the dreaded spaghetti handshake!), eye contact, making an entrance, dressing for success, and much more.
WHO SHOULD ATTEND?
This course is ideally suited for anyone working in a professional environment who wants to refine their soft skills. By learning and applying these skills, participants will be able to conduct themselves with ease and confidence in virtually any business environment.
Dining Skills
Many business meetings and interviews are done over a meal. How you handle yourself can make or break the deal. This in-depth course not only deals with the do's and don'ts of navigating the cutlery, but you will learn the art of seating your guests so that no one is offended, making a proper toast, and handling the bill with finesse. Planning on entertaining your clients in your home? Find out how to be the perfect host, from the invitation right through to the Thank You card.
This course is a must for anyone conducting business in a restaurant/banquet setting or who plans on entertaining clients at their home. By learning and applying these skills, participants will not only have confidence knowing they are conducting themselves appropriately, but also knowing they are treating their clients with utmost care and respect.
International Business
With companies becoming more global, it is imperative that people conducting international business have a clear understanding of cultural do's and don'ts; where even gift giving can either win you praise or send you packing. This course provides not only an overview of international business skills and considerations, but may also be customized to include a briefing for the country of your choice.
WHO SHOULD ATTEND?
This course is critical for anyone doing business abroad or hosting international guests. By learning these skills and strategies, participants will have the confidence of knowing they are conducting themselves with propriety and professionalism, no matter where their travels take them.
Dynamic Presentation Skills
Presentations have the ability to move audiences or put them to sleep! Most of us have endured presentations that either had us daydreaming or cringing out of shear sympathy for the presenter. The key is knowing how to keep your audience engaged every step of the way. In this dynamic course, participants will learn the skill of participatory presentations, using enrolling questions, engaging exercises and creating a call to action!
WHO SHOULD ATTEND?
This course is for anyone who has to give presentations, whether it is for 10 people or 1000. By learning and applying these skills, participants will have the confidence to create dynamic presentations that are sure to have their audiences wanting more.